12 Criteria for the Right Cloud Computing Service Provider in 2019

12 Criteria for the Right Cloud Computing Service Provider in 2019

Can't at the same time, CLoud Computing technology is increasingly developing in Indonesia, as evidenced by the number of companies that provide cloud computing services. This cloud service provider company is called the Cloud Service Provider.

But how can you ensure that choosing the right Cloud Service Provider company and can support it to achieve your company's goals? We recommend that you evaluate the Cloud Service Provider with 10 criteria below

1. Price

Cloud Services is still a very new service. The price offered will have different units. Make sure you understand what the price is. Even though all service providers offer "pay as you use" some of the conditions below must be considered. Are the prices offered in monthly units? Does it allow you to only use the service in a matter of hours? Is there a minimum usage that will be charged to you?

2. Performance

One of the company's considerations in using cloud computing is server performance. Getting fast access to your applications in the cloud is a big challenge for CSP because it depends on many factors.

Performance issues include geographic proximity where applications are stored to end users, network performance both in the datacenter cloud and in the datacenter, as well as the I / O speed between the computing layer (server) and the storage used. Several providers of research reports such as CloudSleuth and CloudHarmony conducted research to calculate the performance of Cloud Service Providers from different locations and different use cases.

3. Data security

Corporate data security is an important factor when you decide to use cloud services. Cloud Service Providers must have security standards that are constantly updated and monitored regularly. Data security that must be considered includes firewalls, anti-virus, multifactor user authentication, data encryption, and routine security audits. You can also ask the Cloud Service Provider who in the company has access to the datacenter / server and whether they do background checks on employees to eliminate the possibility of crime and data theft.

4. Transparency in usage fees

You have to make sure that you will be charged other fees. The cost of renting a CPU, Memory and Storage is very easy to compare but you if you will be charged other fees such as network, backup, technical support, your total rent will swell.

5. Costs from network connectivity: outbound and inbound data transfers

Without realizing it you are charged network costs when you transfer data, for that you must understand how the Cloud Service Provider (CSP) charges connectivity costs to you. Some CSPs charge inbound and outbound transfer data, some only charge outbound, even some local Cloud Service Providers do not charge data transfer fees because the data center is in Indonesia (using IIX connectivity)

6. Service Level Agreement

Some Cloud Service Providers offer high SLA levels to customers. Note that in many Cloud Service Providers, SLAs are often calculated only when the service fails, not the total of all service availability during the current month. Cloud Service Providers must be able to explain how they plan to be able to fulfill the SLA committed to the customer. Do they have penalties when the SLA cannot be met?

7. Datacenter Infrastructure

Does the Cloud Service Provider you choose have its own datacenter infrastructure? Data center infrastructure ownership makes it easy and provides flexibility to provide services to you.

8. Standards and Certifications

What standards and certifications does the Cloud Service Provider have? Several certifications related to Cloud Service Providers such as ISO 27001 for information security, ISO 9000 for quality management, and ISO 20000 IT service management.

9. Elasticity: Scale up and Scale out

The flexibility provided by the Cloud Service Provider allows your company to catch every opportunity that comes suddenly. There is a need to know how fast the CSP can answer the need to enlarge and reduce the system that is leased.

10. Local Support

The availability of local support can determine your success when migrating to the new cloud infrastructure. The quality of a local engineer who helps you when your critical application is in trouble makes you more confident in its completion. Communication with Indonesian when solving problems makes the time needed for down-time to be shorter.

11. Monitoring of services and security

One of the advantages of using Cloud Service is that the system you use will be monitored thoroughly and continuously. This monitoring system is not done by the system but by a 24 × 7 operation center. You can also ask whether CSP is also monitoring CyberSecurity. And make sure whether you can get a monthly report for the service you are using.

12. Availability of API

Is there an availability of Application Programming Interface (API) for you to automate. By using the API you have the flexibility to control and connect the Cloud Computing Resources with the application you are running.